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What our customers have to say about working with EPak Machinery

  • Mariea G.
    I'd like to express my sincere thanks for a successful visit last week. Andrew is awesome. There were times when I would have got a hammer a hold of this equipment and ripped it to shreds but he kept his cool and kept trying. He was very patient with me as well. I learned a lot about the functions of our plant. Just not enough words to say how helpful he was. Don't be surprised if I call him with questions from time to time. I know he was just doing his job but he went way beyond that. You couldn't have sent us a better person! When we change over to our new bottle design I am hoping he will be able to come back and help us make the transition. I am one happy customer and feel like I have made a new friend! Please pass this along to anyone that can give him the praise he deserves. Thanks to all the people in your plant that he called for advise as well. I know he is glad you were there for him. Thank you all so very much!!!
  • Scott M
    If you're looking to further automate your production line, give E-Pak a call right away! We're saying this as a customer of over 30 years; if they can keep our loyalty for that long, they will most definitely do the same for you.
  • Benson G
    Good afternoon. I am writing to follow up our E-PAK’s recent visits to our facility to repair our bottle filler. After I installed the new power shaft, the operators performed several test runs and found the filler to be operating correctly again with improved performance. We appreciate the quality work and attention to urgency that you, Don, Erik, and Sara provided for us.
  • Dustin M
    Hope you are doing well. I wanted to take a moment and write you an email regarding the exceptional job Andrew did when he was at my facility. He set up the line very quickly and was able to troubleshoot the issues that came up. His training skills are great as well and and answered any questions we had at the time. Moving forward if I do require assistance and need a technician to come to my facility it would be great if you can send Andrew.
    Again, Andrew did an amazing job tell him thank you again for all his help.
  • John R
    I can’t thank you enough for all of your help and guidance. I really was lost – Last two production days less than 1% cross threads and zero spills!!
  • Jonathan L
    Those springs made a world of difference – have never seen Bill so happy :) very much appreciate the help.